t baazi Privacy Policy
This document clearly describes how important your personal information is to us, and how it is collected, stored, and kept secure.
This privacy policy applies to all services and features of the t baazi platform. By registering on the site or using its services, you are considered to have agreed to the terms of this policy. Reading this policy together with our Terms and Conditions will give you the complete picture.
Table of Contents
1. Scope of Data Collection
t baazi collects specific types of personal information to ensure a safe and fair experience for its users. This information is used only for operating and improving the service.
1.1 Identity Information
- Full name and date of birth
- National ID number or passport details (for identity verification)
- Address and country of residence
- Email address and mobile number
1.2 Financial Information
- bKash, Nagad, Rocket, or bank account details (for processing transactions)
- Deposit and withdrawal transaction history
- Bonus claim and wagering records
1.3 Technical Information
- IP address and device type
- Browser version and operating system details
- Site access time and session duration
- List of pages visited and features used
2. Methods of Data Collection
t baazi collects user information in several ways. Each method is transparent and carried out with the user's consent.
2.1 Information Provided Directly
We collect information you provide directly when filling out a registration form, during the account verification process, or when contacting the support team.
2.2 Automatically Collected Information
Some information is collected automatically while using the site through cookies, log files, and similar technologies. This includes session data, page views, and usage patterns.
2.3 Information Received from Third Parties
A limited amount of information may be obtained from trusted third-party services for identity verification or fraud prevention. A legal basis is always ensured in such cases.
3. Purpose of Data Use
Collected information is used only for the following purposes:
- Creating and managing accounts and verifying user identity
- Processing financial transactions via bKash, Nagad, Rocket, and bank transfer
- Managing bonuses, promotions, and the VIP program
- Providing customer support via 24/7 live chat and email
- Detecting and preventing fraudulent activity
- Improving the quality of site services and enhancing user experience
- Complying with applicable laws and regulations
- Sending relevant offers and updates subject to your consent
t baazi never sells your personal information to advertisers or unrelated third parties.
4. Data Storage and Security
t baazi follows industry-standard technologies and processes to protect your information. Our server infrastructure is secured with SSL encryption and firewalls.
4.1 Technical Security
- Data transfers are kept secure through SSL/TLS encryption
- Financial information is stored with an additional layer of encryption
- Server access is strictly controlled and logged
- Regular security audits are conducted
4.2 Organisational Security
- Only authorised staff have access to personal information
- All staff are bound by confidentiality agreements
- Data handling training is conducted regularly
However, transmitting information over the internet is not entirely risk-free. We ensure the highest level of protection, but no platform can guarantee 100% security.
5. Sharing Data with Third Parties
t baazi may share information with third parties in specific circumstances and to a limited extent.
5.1 Service Providers
Payment processors (bKash, Nagad, Rocket, bank), technology infrastructure providers, and game software providers may receive the minimum information necessary to deliver their services. All such partners operate under confidentiality agreements.
5.2 Legal Obligations
If there is an obligation to disclose information under a court order, government directive, or applicable law, t baazi will fulfil that legal responsibility.
5.3 Fraud Prevention
Specific information may be reported to the relevant authorities to prevent fraudulent activity or money laundering.
6. Cookies and Tracking Technologies
t baazi uses cookies on its platform. Cookies are small text files stored by your browser that help improve the functionality of the site.
6.1 Types of Cookies
- Essential cookies: Required to keep the site running and maintain login sessions.
- Functional cookies: Remember your preferences and settings.
- Analytics cookies: Help us understand which parts of the site are used most.
6.2 Cookie Control
You can disable cookies by going to your browser settings. However, disabling certain essential cookies may cause some features of the site to not work properly.
7. User Rights
Every user of t baazi has specific rights regarding their own information.
7.1 Right to Access
You can find out at any time what information we hold about you. You can request access to your information by contacting the support team.
7.2 Right to Correction
If there is any error in your stored information, you can request a correction. Some information can also be updated directly in your account settings.
7.3 Right to Deletion
In certain circumstances, you may request that your account and information be deleted. However, this request may be delayed in cases of legal obligations or ongoing disputes.
7.4 Right to Restrict Processing
You may request that your information be used in a limited way for specific purposes, particularly those you have not consented to.
Link to Responsible Gaming: Your personal information is also used under the Responsible Gaming program to manage self-exclusion or spending limit settings. It is our responsibility to keep this information secure and use it only for operating the related service.
8. Policy on Minor Users
t baazi strictly follows a 21+ age policy. Information from anyone under the age of 21 is not knowingly collected. Information is collected as part of the age verification process during registration.
If it comes to our attention, or someone informs us, that a minor's information has been collected, that information is promptly deleted and the relevant account is closed.
9. Data Retention Period
t baazi retains your information only for as long as necessary.
- Information for active accounts is retained for the duration of the account.
- After an account is closed, certain financial and identity information may be retained for a defined period to meet legal obligations.
- Expired data is deleted securely.
10. Policy Changes
t baazi reserves the right to update this privacy policy as needed. If any significant changes are made, users will be notified in advance via their registered email address or through the site.
Continuing to use the site after changes have been made will be taken as your agreement to the new policy. You should therefore review this page periodically.
You can find answers to common questions in our FAQ section, which covers general queries about privacy and data protection.
11. Contact
If you have any questions or concerns about this privacy policy, or wish to make a request regarding your information, please contact our support team:
- Live Chat: Contact us directly 24/7 via the live chat button on the site
- Email: [email protected]
Our support team provides service in both Bengali and English. To learn general information about t baazi, visit our About Us page.